Terms of Service

Effective date: July 6, 2026 · Last updated: July 6, 2026

These Terms of Service (“Terms”) are a legal agreement between you and Popup Moments Inc., a Delaware corporation (“Lungo”, “we”, “us”, or “our”), and govern your use of Lungo on lungo.chat and through the Lungo app inside ChatGPT (together, the “Service”).

By using the Service, you agree to these Terms. If you do not agree, do not use the Service.

Who can use Lungo

You must be at least 13 years old to use Lungo. If you are under 18, you may use Lungo only with the consent and involvement of a parent or guardian who agrees to these Terms on your behalf. By using the Service, you confirm that you meet these requirements and that the information you provide is accurate.

The service

Lungo is a home espresso companion. You can tell it about your grinder and machine, the beans you are working through, and the shots you pull, and it remembers all of it so ChatGPT can help you dial in your next shot and suggest what to change. Lungo stores only the details you explicitly ask it to save.

The Service is provided free of charge. We may change, suspend, or discontinue any part of the Service at any time, and we may set or change limits on use of the Service. We will try to give reasonable notice of material changes where we can.

Emails we send

Lungo does not send coffee reminders or third-party marketing. By using Lungo, you agree that we may send you sign-in and essential emails about your account, security, or the Service, and occasional emails about new features or improvements. You can opt out of the product update emails at any time, but you cannot opt out of essential account emails while you have an account, because they are part of operating the Service. We describe this further in our Privacy Policy.

Your account

You are responsible for activity that happens under your account and for keeping your access to it secure. Lungo is tied to the account you sign in with. Let us know promptly at hi@sponja.ai if you believe your account has been accessed without your permission.

Your content

You own the coffee data and other content you create in Lungo (“Your Content”). We do not claim ownership of it.

You grant us a limited, non-exclusive, royalty-free license to store and process Your Content solely to operate and provide the Service, as described in our Privacy Policy. This license ends when you delete Your Content or your account, except for residual copies that may remain in encrypted backups for a short period before they are overwritten.

You are responsible for Your Content and confirm that you have the rights to store it and that it does not violate these Terms or any law.

Acceptable use

When using Lungo, you agree not to:

• Use the Service for any unlawful purpose or to store unlawful, infringing, or harmful content.
• Attempt to gain unauthorized access to the Service, other users’ data, or our systems, or to breach, disable, or overload them.
• Reverse engineer, decompile, or attempt to extract the source code of the Service, except to the extent this restriction is prohibited by law.
• Use the Service to build a competing product, or resell, rent, or sublicense the Service.
• Interfere with or disrupt the integrity or performance of the Service, including through automated scraping, bulk data creation, or other abuse.

We may suspend or terminate access for anyone who violates these Terms.

AI-generated content

Lungo uses AI to interpret your request and to help compose dial-in suggestions from the rig, beans, and shots you have logged, such as what to change on your next shot. This guidance is general information about making espresso, not professional or safety advice, and it may be inaccurate or incomplete. You are responsible for reviewing it and using your own judgment, and you should not rely on Lungo as your only record of your coffee data.

Privacy

Our collection and use of your information is described in our Privacy Policy, which is incorporated into these Terms by reference. Please review it to understand our practices.

Data deletion

You can delete your entire account and all of your coffee data at any time from your Lungo account page, or disconnect Lungo from ChatGPT’s settings (Apps and Connectors) to immediately stop new data flowing to us. You can also email hi@sponja.ai to ask us to delete your data, and we will do so within 30 days, except where we are required to retain certain records to comply with law. Residual copies may persist in encrypted backups for a short period before they are overwritten.

Disclaimers

The Service is provided “as is” and “as available”, without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that any content, including AI-generated dial-in suggestions, will be accurate or reliable. You use the Service at your own risk, and you are responsible for maintaining your own copies of anything important to you.

Limitation of liability

To the maximum extent permitted by law, Lungo and Popup Moments Inc., and our officers, employees, and service providers, will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of data, profits, revenue, goodwill, or business, arising out of or relating to your use of, or inability to use, the Service, even if we have been advised of the possibility of such damages. This applies regardless of the legal theory on which the claim is based. Some jurisdictions do not allow certain of these limitations, so some of them may not apply to you.

Indemnification

You agree to indemnify and hold harmless Lungo and Popup Moments Inc. from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of Your Content, your use of the Service, or your violation of these Terms or any law or third-party rights.

Termination

You may stop using the Service and delete your data at any time, as described above. We may suspend or terminate your access to the Service if you violate these Terms, if we are required to by law, or if we discontinue the Service. For violations that are not serious, we will try to give you reasonable notice where practical. Sections of these Terms that by their nature should survive termination (including the sections on Your Content license residuals, Disclaimers, Limitation of Liability, Indemnification, and Governing Law) will survive.

Changes to these Terms

We may update these Terms from time to time. When we make material changes, we will update the “Last updated” date above and, where appropriate, provide additional notice. Your continued use of the Service after an update means you accept the revised Terms.

Governing law

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules. You agree that any dispute arising out of or relating to these Terms or the Service will be subject to the exclusive jurisdiction of the state and federal courts located in Delaware, unless applicable law gives you the right to bring the dispute elsewhere.

Contact us

If you have any questions about these Terms, contact us at hi@sponja.ai.